Shipping & Return Policy – A2Z EV add wishlist add wishlist show wishlist add compare add compare show compare preloader

🇺🇸🇨🇦 Enjoy Free Shipping On All Orders - We Ship The Same Or The Next Day From Canada

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@a2zevshop.com. Please note that returns will need to be sent to the following address: 1690 Place de Lierre, Laval, H7G 4X7, Quebec, Canada.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@a2zevshop.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@a2zevshop.com.

Based on 287 reviews
95%
(274)
3%
(10)
1%
(3)
0%
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TESLA GEN 4 ECU RETROFIT

The installation of the kit was simple and pain free. Tested it the next day at an EA charger and it performed very well. Thank you for offer the kit.

Works great

Great alternative to the official tesla tap. Had a high quality feel and works without any issue.

Encore du travail a faire.

Vous avez mon adresse, vous savez que je ne demeure pas en Ontario.Alors
pourquoi m'envoyer des Mails et le manuel de l'utilisateur en anglais seulement?
Le pidule fonctionne bien.Merci!

Very happy with the product

Very fast shipping and nice and smooth conversation. Thank you very much!

AC & DC CCS Combo 1 (CCS1) to Tesla Adapter - J1772 & CCS1 - 2 In 1 Adapter - 250kW - CE & FCC CERTIFIED - 12 Months Warranty

V2L (J1772) - Vehicle-To-Load - For North America - Up to 16A - 12 Months Warranty

NAC to J 1772

Excellent quality, compact. Excellent service.

M
Grizzl-E – Smart
Michel Mousseau

Svp. Envoyez des courriels en français. Merci

Ccs to tesla y

Works great. Only used a couple times. 100kW rates so far.

Really happy with my purchase

Great service, fast delivery!

tesla adapter

Excellent build quality. The case it comes with is very nice bonus feature

V2L (J1772) - Vehicle-To-Load - For North America - Up to 16A - 12 Months Warranty

Satisfait!

Reconnu par mon véhicule (Kia EV6) sans aucun problème et fonctionne parfaitement. Satisfait.

Toutefois, le crochet de vérouillage permet un mouvement suffisant pour que le contact cesse (ne maintient pas le dispositif enfoncé complètement) si on tire dessus donc dans mon mode d'utilisation normal le véhicule déverrouille alors le crochet ce qui permet de le retirer ce qui présente un risque de vol si utilisé sans surveillance et qu'on oublie de mettre le verouillage en mode "toujours vérouillé" ... ce serait à corriger à mon avis pour que le dispositif reste complètement enfoncé une fois le crochet enclanché.

Replacement Adapter

After the new adapter came, it was tried and worked as expected.
I did start to dismantle the old adapter and found corrosion at the locking switch.
I freed it and will try to see if that was the problem.

J
Grizzl-E – Smart
Johanne Bernier

Very good. Thank you

Amazing product

Woooo Hoooo - Amazing product!

MERVEILLEUX CET ADAPTEUR

JE VIENS DE ME SERVIR DE CET ADAPTEUR AUX ETATS-UNIS ET TRES BON .J'ATTEND L'ADAPTEUR SUPER CHARGER POUR LE COMMANDÉ

Installation rapide du retrofit. Merci.
L’adaptateur est parfait, mais il faut vraiment réchauffer la batterie avant (comme dans les superchargers), sinon on n’atteint pas les vitesses promises.

Reccomended

Extremely efficient and highly professional service. The product arrived in flawless condition, precisely as it was described.

Tres satisfait du produit qui de plus vient avec le support de cable renforci. Mais j'ai surtout apprécié la rapidité et la qualité du service .Suite a un délai de livraison de quelques jours dont ils n'étaient pas du tout responsables ils m'ont émis un généreux crédit. On ne peux faire mieux.

G
Grizzl-E – Smart
Gerard Leblanc

Grizzl-E – Smart

Nice kit and very fast delivery

Nice kit and very fast delivery

Great product

Great product and service