Warranty
A2Z EV Limited Warranty Overview
At A2Z EV, we're committed to enhancing your electric vehicle (EV) charging experience with high-quality products and reliable customer support. Our dedication to excellence is reflected in our warranty policy, designed to give you peace of mind and ensure your satisfaction.12-Month Limited Warranty on A2Z EV Products
Every A2Z EV product comes with a **12-Month Limited Warranty**, covering defects in materials and workmanship under normal use. This warranty underscores our confidence in the quality and reliability of our offerings, from innovative charging stations to essential EV accessories.
Warranty Coverage
The limited warranty specifically addresses the product's performance under normal usage conditions. However, it does not cover issues arising from:
- Misuse, mishandling, or negligence
- Modifications to the vehicle's electrical system
- Accidents or damage from natural disasters (e.g., hail, floods, earthquakes)
- Damage incurred during transportation
- Unauthorized modifications or uses beyond the intended purpose
- Excessive wear and tear or physical/accidental abuse
Products Not Manufactured by A2Z EV
It's important to note that some products available through A2Z EV are manufactured by our esteemed partners. These items may be subject to their own warranty terms, which could differ from A2Z EV's 12-month warranty. We encourage you to review the warranty information provided with each product to understand the specific coverage.
Seeking Warranty Service
If you encounter any issues with your A2Z EV product, we're here to help. Contact us immediately for support:
- Email : info@a2zevshop.com
- Technical Support : 1-844-229-3873
For efficient resolution, be prepared to provide detailed descriptions, photos, or videos of the issue. Our goal is to troubleshoot problems effectively, minimizing inconvenience and ensuring your satisfaction.
The A2Z EV Commitment
Our warranty reflects A2Z EV's commitment to quality and customer satisfaction. We stand behind our products, offering repair or replacement for items that meet our warranty criteria. This policy is part of our pledge to deliver excellence and support your sustainable mobility journey.
For any further inquiries or detailed information regarding our warranty policy, please do not hesitate to reach out to us. Your trust and satisfaction are our top priorities.