Terms & Conditions

OVERVIEW
This website is operated by A2Z EV. Throughout the site, the terms “we”, “us” and “our” refer to A2Z EV. A2Z EV offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall A2Z EV, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

If purchasing a product from A2Z EV SHOP (A2Z Canada Inc.), you agree to the following:

A2Z Canada Inc., its employees, and affiliates makes no warranty that the use of its products or parts guarantees personal safety or freedom from physical injury or operates as a life saving device or vehicle's operation.

THE ENTIRE RISK OF QUALITY AND PERFORMANCE OF SUCH PRODUCTS AND PARTS IS WITH THE BUYER, USER, SUBSEQUENT USER, OR AGENT THEREOF (HEREIN "USER"). SHOULD SUCH PRODUCTS OR PARTS PROVE DEFECTIVE FOLLOWING THEIR PURCHASE, THE BUYER AND NOT THE MANUFACTURER(S), DISTRIBUTOR(S), OR RETAILER(S), ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICES OR REPAIR AS RESULT OF A PART(S) FAILING.

A2Z Canada Inc. disclaims all liability for any special, direct, incidental or consequential damages, or any damages whatsoever, including, without limitation, the loss of life or limb, or damages due to bodily or personal injury, which may arise or result from the sale, installation, or use of any of its products and parts, it is the user's responsibility to inspect and verify the dimensions, specifications, and performance of all products and parts as being appropriate for the use to which the user will put them prior to any actual installation and/or use of said products and parts. A2Z Canada Inc.'s products and parts are to be inspected by the user before each use for evidence of damage, defect or wear. Any deviation by the user from the manufacturer's specifications concerning use, maintenance, repair, alterations and modifications constitutes willful negligence.

The installation of A2Z Canada Inc.'s products or parts may adversely affect other vehicle components, safety equipment or manufactured goods (collectively "goods"). A2Z Canada Inc. assumes no responsibility for any damage to other goods, or bodily injury that may arise due to failure of other goods, due to installation and/or use, either proper or improper, of its products or parts. The liability of A2Z Canada Inc. is limited to the replacement of defective products or parts found under examination by manufacturer to be defective in material or workmanship within 30 days after purchase, and which has not been caused by an accident, improper use, alteration, tampering, excessive use, misuse, modification or abuse. The damage of the user shall be deemed liquidated in the costs of replacement of the product or part.

A2Z Canada Inc. assumes no responsibility for errors, omissions, diagrams, pictures, illustrations or text in these instructions or the documents contained herewith. By purchasing or using this product, the user agrees that if any provision of this Disclaimer is held to be illegal, invalid or unenforceable under present or future law, such provision shall be fully severed from the Disclaimer and this Disclaimer shall be construed and enforced as if such illegal, invalid or unenforceable provision never comprised a part hereof, and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid or unenforceable provision, there shall be added automatically as part of this Disclaimer a provision as similar in its terms to such illegal, invalid or unenforceable provision as may be possible and be legal, valid and enforceable.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless A2Z EV and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@a2zevshop.com.

The following is A2Z EV promo codes terms and conditions:

Promotional Codes cannot be applied to previously placed orders.
To apply a promotional code, you must use it prior completing the order.
Promotional codes that offer a percentage off the order can be used in combination with free shipping promo codes, but may not be combined with other percentage off promo codes.
Not transferable or redeemable for cash or credit.
A2Z EV reserves the right to modify or cancel the offers at any time. If you received the promotional code (directly or indirectly) from a third party, that third party also reserves the right to modify or cancel the offer at any time.

Let customers speak for us

from 631 reviews

It works

Bought the adapter for my Ford Lightning to charge at home with the Tesla Level 2 charger. Connects and works as expected. Solid looking adapter that will withstand knocking around in the truck.

Edward Colin

NACS To J1772 | Up to 80A | 20kW | 12 Months Warranty

09/16/2024

Excellent! Worked first time. Very simple to use.

R.L.

TYPHOON PRO | NACS DC CHARGERS to CCS1 Adapter | 500A | 1000V | DC | 12 Months Warranty

09/16/2024

Great product

I bought this L2 adaptor to replace a competitor one that was over heating at 48A. The A2Z adapter is very well made. Securely locks on both the NACS end and J1772 end. It does not overheat with my Tesla L2 wall connector.

Randal Shoaf

NACS To J1772 | Up to 80A | 20kW | 12 Months Warranty

09/14/2024

Excellent Company/Product

First time customer. Very pleased with the whole ordering/tracking process. Quality of cable is first rate and have placed an additional order that was also delivered with quality items. Well done A2Z!

WMW

48A | J1772 Extension Cord | AC | UL Certified Cable | 16ft/5m | 12 Months Warranty

09/13/2024

Nice quality; can’t use it yet.

I wanted to use this as an extension from a Tesla universal wall charger to a F150 Lightning, hoping to use the Tesla J1772 adapter from the wall charger - but it would not detach from the Tesla cord. So now I have ordered an adapter from A2Z - hopefully that will work.

Duncan Galloway

48A | NACS Extension Cord | AC | 16ft/5m | 12 Months Warranty

09/12/2024

Working as expected

Elijah Robertson

09/12/2024

Fantastique

Tellement facile à utiliser sur notre Tesla chargeur à la maison. Hâte de me procurer l’adaptateur pour les Tesla Superchargeur !!Super easy to use on our Tesla charger at home. Can’t wait to get the adapter for the Tesla Superchargers

Britta Kroger

NACS To J1772 | Up to 80A | 20kW | 12 Months Warranty

09/12/2024

Worked great. Used at Tesla charger with 2025 Rivian R1S. No issues.

Jonathan

TYPHOON PRO | NACS DC CHARGERS to CCS1 Adapter | 500A | 1000V | DC | 12 Months Warranty

09/10/2024

Works with Rivian R1T with Tesla wall charger

I used this while staying with a friend who has a Tesla home wall charger, to charger my Rivian R1T. It works very well. Easy to use.

Marko Savic

NACS To J1772 | Up to 80A | 20kW | 12 Months Warranty

09/10/2024

So far, so good

I used it for the first time today, and I'm happy to report it worked. I charged my 2024 LEAF at an Electrify America Hyper Charger using the CCS connector into my adapter. I charged from 53% to 80% in 18 minutes.

Jonathan Ahl

CCS1/2 to CHAdeMO DC Adapter - 250A - 1000V

09/09/2024

Excellent

Reste a essayer

Sylvain Monette

V2L (J1772) | Vehicle-To-Load | For North America | Up to 20A | 12 Months Warranty

09/08/2024

NACS To J1772 | Up to 80A | 20kW | 12 Months Warranty

Gerard Paquet

NACS To J1772 | Up to 80A | 20kW | 12 Months Warranty

09/06/2024

48A | J1772 Extension Cord | AC | UL Certified Cable | 16ft/5m | 12 Months Warranty

Sylvain Desjardins

48A | J1772 Extension Cord | AC | UL Certified Cable | 16ft/5m | 12 Months Warranty

09/06/2024

Works great

Just tried the A2Z CCS1 to NACS adapter at a 50 KW EVgo charger and it worked fine. Charged at around 170 miles per hour. I had to really push hard to get the adapter to connect to the EVgo CCS plug. So far so good!

ROBERT SIENRUKOS

CCS Combo 1 (CCS1) to NACS vehicle | DC | CE & FCC CERTIFIED | 12 Months Warranty

09/05/2024

A well made device!

Looks and feels well made, reassuringly heavy in the hand, works as advertized!

Robert Grace

J1772 to NACS vehicle | 12 Months Warranty

09/03/2024

Fair rater

The shipping and customer service was on point … the end of the cord that plugs into your car has what looks like a plastic clip that holds it into the socket, I hope it last awhile but I’m not sure and I think it could be made better. I’m just not sure how well it is but I did keep it and I feel like A2Z would take care of any issues should I need them . Thanx A2Z !!

It works

Bought the adapter for my Ford Lightning to charge at home with the Tesla Level 2 charger. Connects and works as expected. Solid looking adapter that will withstand knocking around in the truck.

Excellent! Worked first time. Very simple to use.

What worked for me

Was having trouble initially until I figured out a best practice. Have the charging cable and adapter connected to each other and plugged into the car. When prompted to connect cable power up the adapter which allows the charger to see the car. I was turning on the adapter early and it would timeout and turn off which is why I kept getting the 'Cable Not Connected' error.

Great product

Order arrived broken, you guys need to invest into some denser packing materials. Waited so long for this to come.

Hi Matthew,

We apologize for the inconvenience.
As stated in our email exchanges, a new adapter will be sent overnight as soon as Monday.

Thank you for choosing us.

Excellent Company/Product

Nice quality; can’t use it yet.

Working as expected

Fantastique

J1772 Extension Cord

Took two weeks to arrive but works well and appears to be built well. I would have liked to have had a silicone cover to protect where the extension connects to my existing cord.

Worked great. Used at Tesla charger with 2025 Rivian R1S. No issues.

Works with Rivian R1T with Tesla wall charger

I used this while staying with a friend who has a Tesla home wall charger, to charger my Rivian R1T. It works very well. Easy to use.

The adapter did not work in Lithuania

This adapter may work in other countries or on other charging systems but on the ignitis on chargers in Lithuania it does not seem to work. We are stuck now with no power and few options to charge.

So far, so good

Excellent

Reste a essayer

Cybertruck in Europe

Does not work with my US Cybertruck in Europe… Tried several local charging stations and the truck wouldn’t recognize the power connection and neither charge…

NACS To J1772 | Up to 80A | 20kW | 12 Months Warranty

48A | J1772 Extension Cord | AC | UL Certified Cable | 16ft/5m | 12 Months Warranty

Works great

A well made device!

Looks and feels well made, reassuringly heavy in the hand, works as advertized!

Works perfectly and does mot get stuck on the car or Tesla charger!

CCS1/2 to CHAdeMO DC Adapter - 250A - 1000V

Great product!

Great product well built

Although I haven't had the chance to to try it out I have used the NACS J3400 to CCS1 adapter (Typhoon Pro)and it was well constructed and worked flawlessly at a Tesla DC Fast charger.

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